FAQ

Frequently Asked Questions

How long does delivery take?
Orders are processed within 1–3 business days after payment is received. See our Shipping and Delivery page for full details.

Do you ship internationally?
Yes, but international orders may be subject to customs fees, import taxes, and duties, which are the customer’s responsibility.

How do I track my order?
Once your order has shipped, you’ll receive a confirmation email with tracking information (if available).

What payment methods do you accept?
Payment options are shown at checkout.

What if my item arrives damaged?
Contact us within 48 hours with photos of the packaging and item, and we’ll assist with a replacement or claim.

Who can I contact for more help?
Reach out via our Contact Us page.